Bet 11 Privacy Policy – Your Information is Our Responsibility

Last Updated: January 2025

Bet 11 places the highest priority on protecting the personal information of platform users. This privacy policy describes what types of information we collect, how we use it, and what steps we take to protect your data. This policy applies to all users in Bangladesh, and accessing the platform constitutes acceptance of this policy. We never sell your information to third parties and keep it protected from unauthorized use. We will update this page whenever any changes are made.

1. Information We Collect

During registration, we collect your name, email address, mobile number, and date of birth. National ID or passport information may be required for identity verification. Payment method details are securely stored for financial transactions. Your device type, browser, IP address, and usage patterns are automatically recorded while using the platform. This information is used solely to improve service quality and ensure security.

2. Purpose of Data Use

Collected information is primarily used for account management, transaction processing, and customer service. Data is analyzed to ensure platform security and prevent fraudulent activity. By analyzing your preferences and usage patterns, we provide a more enhanced and personalized experience. Data may also be used to comply with applicable laws and meet regulatory requirements. With your consent, we may contact you about relevant offers and updates.

3. Data Sharing & Third Parties

Bet 11 never sells your personal information to third parties for commercial purposes. Limited information may be shared with trusted payment gateway partners for payment processing, and they are held to the same privacy standards. Information may be disclosed to relevant authorities if required by legal obligation or court order. Technology service providers for the platform operate under strict confidentiality agreements. Any data sharing with third parties is always kept to the minimum necessary.

4. Cookies & Tracking Technologies

Our platform uses cookies to manage sessions and improve user experience. Cookies are used to remember your login status and save your preferred settings. You can disable cookies through your browser settings, though this may limit some platform features. Analytical cookies help us understand which sections are most popular and where improvements are needed. Third-party advertising cookies are not used on our platform.

5. Data Security Measures

We use industry-standard encryption technology to protect your information. All financial data is transmitted and stored using SSL/TLS encryption. Firewalls, access controls, and regular security audits are conducted to prevent unauthorized access. Our security team monitors systems 24/7 and takes immediate action on any suspicious activity. However, no data transmission over the internet is entirely risk-free, so keeping your account password confidential is your responsibility.

6. Your Rights

You may request to view or correct your stored information at any time. After closing your account, you have the right to request deletion of your personal data within a specified period. You can opt out of marketing communications at any time. If you have any concerns about data processing, please contact our support team. We are committed to responding to your requests in a timely manner.

7. Policy Changes

This privacy policy may be updated from time to time, and the date of any changes will be noted at the top of the page. For significant changes, notice will be provided via your registered email or on the platform. Continued use of the platform after any changes will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly. For any questions, contact us at [email protected].